Sittercity Phone Numbers and Emails

Toll-Free Number:

  • (888) 748-2489
Send Message

Customer Service:

  • (866) 205-5625

Sittercity Emails:

Customer Service
Legal
Privacy Inquiries
Is this your business?
PissedConsumer Club

Contact Information

Sittercity Website:

Sittercity Help Center:

Corporate Office Address:

Sittercity
20 West Kinzie Street #1500
Chicago, Illinois 60654
United States

Fax:

1-312-275-7992

Sittercity Rating Based on 135 Reviews

Rating details

1.5
more details
Customer service
Website
Product or Service Quality
Diversity of Products or Services

Rating stats

Rating trend

Summary of Sittercity Customer Service Calls

534 TOTAL
CALLS
01:32 AVG CALL
DURATION
15% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sittercity?

Account Question:

  • “Login doesn't work”
  • “Account log in problem”
  • “Can't log in”

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “Cancellation of subscription”
  • “Cancel account”

Payments and Charges Question:

  • “Charged after canceling twice”
  • “Missing payments”
  • “Charged for this service that I don't use”

Employment Question:

  • “I cant see the job ads you send me that are in the purple box”
  • “Applying for jobs”
  • “Job”

Request for Information Question:

  • “Need to talk with th agency”
  • “Questions about my account”
  • “Looking for weekend jobs”

Refund Question:

  • “Refund”
  • “I want a refund.”
  • “I want my money back”

Product/ Service Question:

  • “My profile does work”
  • “I'm calling because I'm interested to work with you.”
  • “Membership”

Staff Question:

  • “I went to talk to costumer services”
  • “Member Services”
  • “I want to talk to costumer services”

Website/ Application Question:

  • “Im over55and everu tim I fill out an application and downlooad my resume, it keeps saying Im not 18.I know?Im 55”
  • “Website won't let me sign up”
  • “Probes with site”

Cards Question:

  • “I got a new credit card I need to give you my new credit card”
  • “I cannot get my credit card to work and I’ve been trying for the last month to finish this process”

Return/ Replace Question:

  • “I cannot change my location on the app”

Shipping and Delivery Question:

  • “I have never received a job. Am i paying you to be on this sight?”

Other Question:

  • “To talk to someone about scams that are going through sittercity and make them aware, would like to speak to management please give my number, it's gonna give Sittercity a bad name and I want to give y'all a heads-up before it gets more outta hand”
  • “Cant seem to get my messages”
  • “Will not allow me to filter”

About

Summary

Sittercity has been on the market since 2001. The company is intended to help parents to find a right caregiver match. Database of the company includes over two million profiles nationwide. Sittercity is presented to be one of the largest sources for families. With the help of it users are able to find local in-home caregivers quickly and easily. Except nannies and babysitters, the company also helps with search of special needs care specialists, care companions and pet sitters. Sittercity is incorporated in Chicago, IL.

Sittercity reviews and complaints

Sittercity is ranked 213 out of 691 in Auctions and Marketplaces category

Area Served

USA

Payment Methods

VISAMasterCard

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