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The "Trust & Safety Team" at Sittercity handled my situation so unprofessionally, I was absolutely shocked. I called them to discuss a sitter who accepted my job posting but then disappeared after committing -- leaving me in a total lurch mere days before the job was...
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Sittercity
Sittercity
Sittercity Verified Representative

Thanks for posting your review, though I'm sorry to hear that your experience was a negative one.The trust & safety of our members is something that we do take very seriously ...

1.0
#1101461
I hope you get to be our ideal caregiver. My wife's name is Madison and our first child named Claire of 5 years old. My wife is 7 months pregnant and we are in the process of re-locating to your city,I will appreciate if you can recommend a good doctor for her when we...
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Sittercity
Sittercity
Sittercity Verified Representative

Hi,Thank you so much for reaching out.The trust & safety of our members is something we take very seriously, so we absolutely appreciate you reaching out to us with this suspi...

#1082450
I am no where connected to this site but unfortunately I was a references to someone who had a account at sittercity. I was contacted by someone who was interested in contacting that person's account who I was listed as a reference for. I told them about it and they...
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Sittercity
Sittercity
Sittercity Verified Representative

Thanks so much for reaching out to us, and I'm sorry to hear about that experience. The trust & safety of our members is something that we do take very seriously, and we under...

#1081709

Sittercity - Still being charged with deleted account!!

Sittercity
#1102447
I have had several confirmations that they would stop charging me. Still being charged monthly.
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Sittercity - STOP CHARGING ME!!!!

Sittercity
#1088298
Tried it out and decided against. I have called three times over three months to have the charges canceled. After three confirmations I'm still being charged every month.
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Sittercity - No jobs

Sittercity
#1087034
You will never get a job through sitter city . I've tried for 8 years. No one even replies to you . Just like care.com you apply and not one person gets back with you.
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Sittercity - Rip off site

Sittercity
#1083875
I've never gotten a job off this site. People don't even reply to you. What a rip off .
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So someone from sitter city reached out to me. Said he and his family were moving down this weekend. I was interested in the job, because I love kids. Anyways, said he would pay me first week of babysitting early to hold the job. Said he would need me to western union...
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Sittercity
Sittercity
Sittercity Verified Representative

Thanks for taking the time to leave feedback about your experience. We take complaints of fraud and scammers very seriously and sincerely apologize that you went through that....

1.1
#1079522
Sittercity is just a rip-off! They claimed to offer a month of free service but still they charged my credit card. I have tried several times to contact customer service via phone and email but never got a response.
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Sittercity
Sittercity
Sittercity Verified Representative

Hi -Thanks for taking the time to leave this review. Our subscription does auto-renew, but you can cancel it at any time. Please reach out to our Member Services team and refe...

#1064239
I was contacted by a scammer and she sent me a fake check saying she coming from new Zealand and she wanted me to do a couple errand as in pick up groceries and send money to a rental agent for the keys to the apartment. and $400 would have been my first check saying...
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Anonymous
Anonymous

I too was contacted by someone "locating to my area" and wanted some items picked up from store. Would be paid prior. What a scam, no one I applied for answered but was cont...

Sittercity
Sittercity
Sittercity Verified Representative

Hi there,Thanks for taking the time to leave feedback. We take complaints of fraud and scam activity very seriously. If you know of a profile or profiles eliciting scam activi...

#1061778
I just want you guys to know i hired one nanny from your website and she was very bad with my baby she dropped him from the kitchen countertop because she was always texting on her phone. She was also very lazy . I just wanted to let you know because she is a dangerous...
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Anonymous
Anonymous

That scam thing happened to me about relocation and they wanted to send me money...I simple told them we don't have an agreement yet and I haven't started working to collect a...

Sittercity
Sittercity
Sittercity Verified Representative

Thanks for taking the time to leave a review. We take reports of this nature very seriously. Please reach out to us directly so that we can discuss further, and please referen...

Product
#1054777
I made an account and paid for the background check. I cannot sign into my account and I've reset my password 3 times with no luck. I cannot get ahold of customer service and no one has replied to my complaints. All I want to do is cancel everything.
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Sittercity
Sittercity
Sittercity Verified Representative

Thanks for taking the time to leave a review, and we are very sorry for your experience. Please reach out to our customer service team Monday thru Friday, 8am to 4pm CST, and ...

1.0
#1054069
Hi!! Been trying to get a job in your agency and nothing I applied a several times I have skills and my background is clean and please don't come I have to be patient because I need to paid my bills this company is no that serious ...
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Sittercity
Sittercity
Sittercity Verified Representative

Thanks for taking the time to leave your review, Sandra. Sorry you haven't had great luck in finding a job on our platform. Please reach out to our customer service team M-F, ...

1.4
#1050597
The sitter we hired through Sittercity had a driving record (we had a private background check run). She had evictions. She left our infant unattended and tried to steal furniture. She tried to coerce us to follow her outside so she could claim we were assaulting her....
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Sittercity
Sittercity
Sittercity Verified Representative

Thanks for taking the time to write a review. We apologize for your frustration and take claims such as these very seriously. In instances such as this, our Trust & Safety tea...

Product
I liked
  • Idea behind the site
I didn't like
  • Complete lack of security protecting users
#1045903