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First they denied my picture of my son and me. There wasn't anything wrong with it. I recieved multiple background checks (FBI and BCI) for school and to for jobs to work as a Pharmacy technician for 6 years. They "denied" me because of a underage drinking charge 10...
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Sittercity
Sittercity
Sittercity Verified Representative

Thanks for reaching out to us, though I'm sorry to hear that your experience was a negative one. Per our Photo Guidelines, unfortunately photos of more than one person would n...

#1131998
I applied for jobs at sittercity thinking that I could find temp work. It turned out to be such a hassle and draining experience. The first 4 responses turned out to be check cashing scams. I was background checked by a potential client and everything checked out ok...
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Sittercity
Sittercity
Sittercity Verified Representative

Thanks for reaching out to us, though I'm sorry to hear that your experience was a negative one.The trust & safety of our members is something that we do take very seriously o...

1.0
I didn't like
  • Getting the run around if they are there to address the issues
  • Lack of clarity
#1124168
SCAM WARNING FROM A FAKE AD/PERSON ON SITTERCITY.COM FOLLOWING IS HER E-MAIL ... Tori Carson Oct 12 (7 days ago) to me Dear XXXXX I hope this message meets you in great spirit. My name is Tori Carson i teach in a disability school of impairing to hearing because i am...
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Anonymous
Kerry McCracken

Watch out for current nanny job by George B. Its fake and a scam!

Anonymous
Abrown42150

My daughter was looking for a job on sitter city also and was just sent a check for $1650 in advance. I have talked to her so she understands this is a scam but it’s just awfu...

#1117281

Sittercity - Scam!!!

Sittercity
#1113537
Make sure you read everything correctly. I was not aware I was signing up for a quarterly membership. Thought it was a one time payment and here they've been charging me $70 every three months with no email notifications whatsoever.
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Sittercity - Waste of time

Sittercity
#1110571
1.0
Details
I was a member offering dog sitting and training for two years although highly qualified and experienced I did not get one job over the two years I have a suspicion that unless you pay for their services of background check excetera they do not even forward your responses to potential customers
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Additional Fees
Customer service
Product or Service Quality
Reliability
Website

Sittercity - Still being charged with deleted account!!

Sittercity
#1102447
I have had several confirmations that they would stop charging me. Still being charged monthly.
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Sittercity - STOP CHARGING ME!!!!

Sittercity
#1088298
Tried it out and decided against. I have called three times over three months to have the charges canceled. After three confirmations I'm still being charged every month.
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Back in April 2013 I was refunded $105 as I had only paid for 3 months and didn't want it any longer as didn't fit my needs. Now I have discovered that you started charging me again, on my credit card, in 2015 $70 every three months. Also 2016 and 2017 to the total...
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Sittercity
Sittercity
Sittercity Verified Representative

Thanks for reaching out and posting your review. Although we're sorry to hear about the frustration with your membership. All members do have the ability to turn off the auto-...

I didn't like
  • Deceptive billing
#1110999
My experience with sittercity was I had a background check done for a job by a client and it came back complete nothing on it then she asked for a MVA background ok when it came back with it said I had two accidents in the year of 2012. The State MBS holds you...
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Sittercity
Sittercity
Sittercity Verified Representative

Thanks for posting your review, though we're sorry to hear that your experience was negative. The trust & safety of our members is something that we do take very seriously on ...

#1110838
I have tried to call to take care of this matter and can never get through as seems you are always in training. I need this taken care of. There is no reason to enter 100 words as I just want my credit card refunded and you lose my information. You had no right to...
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Sittercity
Sittercity
Sittercity Verified Representative

Thanks for leaving a review. We apologize for the frustration with your membership. We do give all of our members the ability to turn the auto-renew off directly from your acc...

#1110337
This took place yesterday morning. I haven't received a check. We also communicated via text message. Is this also fake? I hope this message meets you in great spirit. My name is Tori Carson i teach in a disability school of impairing to hearing because i am deaf also....
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Anonymous
Anonymous

I received the same info with a different name I refused to give my info until I met them. Did you give you info? There is a special place in *** for people like this.

Anonymous
TailieP

I too am concerned. I have a similar Story, but instead the user is Heather Rowe instead of Tori Carson. On top of that, I have received a Cashiers check for it. But I’m not s...

#1108600
The "Trust & Safety Team" at Sittercity handled my situation so unprofessionally, I was absolutely shocked. I called them to discuss a sitter who accepted my job posting but then disappeared after committing -- leaving me in a total lurch mere days before the job was...
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Sittercity
Sittercity
Sittercity Verified Representative

Thanks for posting your review, though I'm sorry to hear that your experience was a negative one.The trust & safety of our members is something that we do take very seriously ...

1.0
#1101461
I hope you get to be our ideal caregiver. My wife's name is Madison and our first child named Claire of 5 years old. My wife is 7 months pregnant and we are in the process of re-locating to your city,I will appreciate if you can recommend a good doctor for her when we...
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Sittercity
Sittercity
Sittercity Verified Representative

Hi,Thank you so much for reaching out.The trust & safety of our members is something we take very seriously, so we absolutely appreciate you reaching out to us with this suspi...

#1082450

Contact Sittercity

Mailing Address:
Sittercity
20 W. Kinzie St. Suite 1500
Chicago, IL 60654
Phone:
(888) 748-2489
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I am no where connected to this site but unfortunately I was a references to someone who had a account at sittercity. I was contacted by someone who was interested in contacting that person's account who I was listed as a reference for. I told them about it and they...
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Sittercity
Sittercity
Sittercity Verified Representative

Thanks so much for reaching out to us, and I'm sorry to hear about that experience. The trust & safety of our members is something that we do take very seriously, and we under...

#1081709