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These guys have been charging me for years. I would contact them, they would refund one charge, and tell me it was fixed. Then, the following year I would get charged again. If I did not notice it, then I was screwed and they would not refund. They provide no way to...
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Sittercity
Sittercity
Sittercity Verified Representative

Thank you for providing the feedback and sorry to hear about your experience with us. At Sittercity, we never aim to be deceitful. Several of our subscriptions do set to auto-...

1.0
I didn't like
  • Lack of clarity
  • Billing practices
  • Did not like the lack of cancellation confirmation
#1040245
Never answered....when put #2 as sitter it stated 22 is not acceptable. Held for several mins.....tried several times. My issue is that I was charged $9.99 on March 20, 2017 on my bank statement. I did not authorize and I would like a refund. What was the charge for?...
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Sittercity
Sittercity
Sittercity Verified Representative

Thanks so much for sharing your experience with us. We definitely would like to look into this further. Would you be able to message us at support@sittercity.com with the titl...

1.0
#1028225
This woman goes by the name of Sherry Warren who says she is hearing impaired and needs help for her sister. She is offering $500.00 for 9 hours of work. She also stated that she would move her sister close to where I live. She also wants to send a $500.00 check to pay...
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Anonymous
Ashley

She just tried scamming me a moment ago. I typed in her phone number on google and looked her up on facebook but couldn't find her. I felt like it wasn't right... Thank you fo...

Anonymous
Kal036

This lady just tried scamming me. She linked it to Indeed now. Offering $1,000 a week three hours a week. Says she is deaf and needs help with her sister. She went by the name...

#1024154

Sittercity Pet Sitting Services Review

Sittercity
#939448
1.0
Details
Horrible service. Looking for dog sitter. Never received a response from any of the contacts I reached out to. Never received email from Sittercity after signing up regarding services. Received bill on cc after a month and would not credit even tho nobody on their site responded to request. Customer service horrible. Apologizing but of no help.
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
Turnaround Time
Warranty

Sittercity Website Review

Sittercity
#920172
1.1
Details
They CHARGE YOU MONEY TO APPLY FOR A SITTER JOB. WHAT THE *** IS THE POINT of applying for a job in the first place! ? A person is obviously looking for employment! !!!!& 15 for a background check that doesnt show up until another three days and they charge your card without telling you. Fake ads. No responses waste of time PERIOD!
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website

Sittercity Background Check Review

Sittercity
#866006
1.3
Details
Paid for background check and my job search with the site has been Nothing... I think maybe they get you to pay for background checks just to take your money..
Comment
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website

Short Review on May 17, 2016

Sittercity
#849162
1.0
Details
None of the jobs seem legit and are always lacking with details. Most of the people don't even want to pay more than minimum wage. $6, $5, $35 for 2 WEEKS. It is ridiculous.
Comment
Show
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website
I was scammed by a parent on sitter city. It was a disaster. All though I had an authentic job from there at last, I am now in debt. Sitters don't give your information to anyone unless you are confirmed it is true. Sometimes these things are too good to be true....
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Sittercity
Sittercity
Sittercity Verified Representative

We are so sorry to hear about your recent experience with us. Trust and Safety is of the utmost importance for our Sittercity community. Your experience is something we take v...

1.0
I didn't like
  • Scam emails
#1021369
The website requires potential hires to subscribe to a monthly background check membership after you "fail" the no-charge name and address verification. I am currently employed as a part-time researcher working with children ages 3 yrs to 5 yrs. I am also currently...
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Anonymous
Sarah

I just signed up for Sittercity and the last step was to verify my identity. I typed in my name and address, which has been the same for the past 17 years, and is on my driver...

Anonymous
Donna

Are you available to work during April 10-18 at Pocono Manor...I have a group in and need evening sitters? Email me at donna1109@live.com

1.0
#1019048
I had been a loyal customer to Sitter City for a few years and found a good baby sitter through them on a few occasions. Over a year ago, I needed some help for getting my children to summer camps so I signed up for three months of access to SitterCity. Instead...
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Sittercity
Veronica_Sittercity
Sittercity Verified Representative

Thank you so much for taking the time to share about your recent experience on Sittercity. We truly apologize that your experience with us was disappointing. All our subscript...

1.0
I liked
  • Some of the babysitters featured on their site
I didn't like
  • Deceptive billing practices
#1017430
Sittercitty.com is a dishonorable company that preys on young families through deceitful subscription practices and unclear ways of cancelling. Clearly through everything I posted and my online activity needed the service as a one off. After months of under the radar...
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Anonymous
Anonymous

What's this about months of under the radar billing lol. Don't you look at your bank statement and credit card bills every month???

SittercityCares
Sittercity
Sittercity Verified Representative

Thank you for your review. We sincerely apologize that your experience. We would like to resolve your complaint if possible. Please reach out to us at support@sittercity.com w...

1.0
#1012264
What a lousy and unprofessional first impression. I recently filled out the application to be a sitter. I work very part time from home and with my children in high-school, I had the desire to make supplemental income doing what I love the most. I hold two degrees and...
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SittercityCares
Sittercity
Sittercity Verified Representative

Hi there, We are so sorry to hear about your poor experience with us! At Sittercity, our goal is for every customer (past or present) to walk away satisfied. All sitters go th...

1.0
#1010581
So I tried using sittercity many years ago and didn't have luck, but decided to stay home with my kids at that time. I was recently offered a position to work again and due to my husband being the sole provider we are not even living paycheck to paycheck. I guess you...
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Anonymous
Anonymous

You used the site. You got charged. Quit whining and shut your piehole.

SittercityCares
Sittercity
Sittercity Verified Representative

So sorry to hear about your poor experience with us! At Sittercity, our goal is for every customer (past or present) to walk away satisfied. I've received your email and would...

#1009425
Fraudulent billing almost 10 years after stopped using the service. Caught by Amex.
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Sittercity
Sittercity
Sittercity Verified Representative

Thanks for leaving a review, and so sorry to hear about your experience. We take claims of fraud very seriously. Our Trust & Safety team works 7 days a week to monitor our sit...

1.0
#1001783