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So someone from sitter city reached out to me. Said he and his family were moving down this weekend. I was interested in the job, because I love kids. Anyways, said he would pay me first week of babysitting early to hold the job. Said he would need me to western union...
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Sittercity
Sittercity
Sittercity Verified Representative

Thanks for taking the time to leave feedback about your experience. We take complaints of fraud and scammers very seriously and sincerely apologize that you went through that....

1.1
#1079522
Sittercity is just a rip-off! They claimed to offer a month of free service but still they charged my credit card. I have tried several times to contact customer service via phone and email but never got a response.
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Sittercity
Sittercity
Sittercity Verified Representative

Hi -Thanks for taking the time to leave this review. Our subscription does auto-renew, but you can cancel it at any time. Please reach out to our Member Services team and refe...

#1064239
I was contacted by a scammer and she sent me a fake check saying she coming from new Zealand and she wanted me to do a couple errand as in pick up groceries and send money to a rental agent for the keys to the apartment. and $400 would have been my first check saying...
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Anonymous
Anonymous

I too was contacted by someone "locating to my area" and wanted some items picked up from store. Would be paid prior. What a scam, no one I applied for answered but was cont...

Sittercity
Sittercity
Sittercity Verified Representative

Hi there,Thanks for taking the time to leave feedback. We take complaints of fraud and scam activity very seriously. If you know of a profile or profiles eliciting scam activi...

#1061778

Sittercity - No jobs

Sittercity
#1087034
You will never get a job through sitter city . I've tried for 8 years. No one even replies to you . Just like care.com you apply and not one person gets back with you.
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Sittercity - Rip off site

Sittercity
#1083875
I've never gotten a job off this site. People don't even reply to you. What a rip off .
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Sittercity Pet Sitting Services Review

Sittercity
#939448
1.0
Details
Horrible service. Looking for dog sitter. Never received a response from any of the contacts I reached out to. Never received email from Sittercity after signing up regarding services. Received bill on cc after a month and would not credit even tho nobody on their site responded to request. Customer service horrible. Apologizing but of no help.
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Billing Practices
Customer service
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Exchange, Refund and Cancellation Policy
Staff
Turnaround Time
Warranty

Sittercity Website Review

Sittercity
#920172
1.1
Details
They CHARGE YOU MONEY TO APPLY FOR A SITTER JOB. WHAT THE *** IS THE POINT of applying for a job in the first place! ? A person is obviously looking for employment! !!!!& 15 for a background check that doesnt show up until another three days and they charge your card without telling you. Fake ads. No responses waste of time PERIOD!
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Additional Fees
Advertised vs Delivered
Billing Practices
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website
I just want you guys to know i hired one nanny from your website and she was very bad with my baby she dropped him from the kitchen countertop because she was always texting on her phone. She was also very lazy . I just wanted to let you know because she is a dangerous...
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Anonymous
Anonymous

That scam thing happened to me about relocation and they wanted to send me money...I simple told them we don't have an agreement yet and I haven't started working to collect a...

Sittercity
Sittercity
Sittercity Verified Representative

Thanks for taking the time to leave a review. We take reports of this nature very seriously. Please reach out to us directly so that we can discuss further, and please referen...

Product
#1054777
I made an account and paid for the background check. I cannot sign into my account and I've reset my password 3 times with no luck. I cannot get ahold of customer service and no one has replied to my complaints. All I want to do is cancel everything.
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Sittercity
Sittercity
Sittercity Verified Representative

Thanks for taking the time to leave a review, and we are very sorry for your experience. Please reach out to our customer service team Monday thru Friday, 8am to 4pm CST, and ...

1.0
#1054069
Hi!! Been trying to get a job in your agency and nothing I applied a several times I have skills and my background is clean and please don't come I have to be patient because I need to paid my bills this company is no that serious ...
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Sittercity
Sittercity
Sittercity Verified Representative

Thanks for taking the time to leave your review, Sandra. Sorry you haven't had great luck in finding a job on our platform. Please reach out to our customer service team M-F, ...

1.4
#1050597
The sitter we hired through Sittercity had a driving record (we had a private background check run). She had evictions. She left our infant unattended and tried to steal furniture. She tried to coerce us to follow her outside so she could claim we were assaulting her....
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Sittercity
Sittercity
Sittercity Verified Representative

Thanks for taking the time to write a review. We apologize for your frustration and take claims such as these very seriously. In instances such as this, our Trust & Safety tea...

Product
I liked
  • Idea behind the site
I didn't like
  • Complete lack of security protecting users
#1045903
These guys have been charging me for years. I would contact them, they would refund one charge, and tell me it was fixed. Then, the following year I would get charged again. If I did not notice it, then I was screwed and they would not refund. They provide no way to...
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Sittercity
Sittercity
Sittercity Verified Representative

Thank you for providing the feedback and sorry to hear about your experience with us. At Sittercity, we never aim to be deceitful. Several of our subscriptions do set to auto-...

1.0
I didn't like
  • Did not like the lack of cancellation confirmation
  • Billing practices
  • Lack of clarity
#1040245
Never answered....when put #2 as sitter it stated 22 is not acceptable. Held for several mins.....tried several times. My issue is that I was charged $9.99 on March 20, 2017 on my bank statement. I did not authorize and I would like a refund. What was the charge for?...
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Sittercity
Sittercity
Sittercity Verified Representative

Thanks so much for sharing your experience with us. We definitely would like to look into this further. Would you be able to message us at support@sittercity.com with the titl...

1.0
#1028225
This woman goes by the name of Sherry Warren who says she is hearing impaired and needs help for her sister. She is offering $500.00 for 9 hours of work. She also stated that she would move her sister close to where I live. She also wants to send a $500.00 check to pay...
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Anonymous
Ashley

She just tried scamming me a moment ago. I typed in her phone number on google and looked her up on facebook but couldn't find her. I felt like it wasn't right... Thank you fo...

Anonymous
Kal036

This lady just tried scamming me. She linked it to Indeed now. Offering $1,000 a week three hours a week. Says she is deaf and needs help with her sister. She went by the name...

#1024154