453 views
0 comments

The product solution selection page gives you an option for 1, 3, or 12 months. Which leads you to believe you are purchasing a 1,3, or 12 month subscription.

I signed up for, what I thought, was 1 month.

Then, I received emails every month stating: "We were not able to process the payment for your Sittercity subscription. To avoid closing your account, please update your credit card information."

Since I didn't want/need the service and I didn't want them to bill me, I never updated my account. I finally checked a credit card I never use and they have been autobilling me for a year. No indication I was on an autopay nor were they sending me any receipts.

I feel very taken advantage of. I did win 3 months back but will never be using or recommending this service again.

Reason of review: Problems with payment.

Monetary Loss: $400.

Preferred solution: Full refund.

Location: San Jose, California

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Sittercity Reviews

  1. 99 reviews
  2. 18 reviews
  3. 9 reviews
  4. 2 reviews
  5. 6 reviews
Sittercity reviews