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1.0

I opened a one month membership in March 2018. The job posting expired April 1, 2018.

Sittercity continued to charge me $35 monthly totaling $140. I just recently caught the activity, cancelled my account and requested a full refund...

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Sittercity

Thanks for posting your review. We understand there's been some confusion about our billing, and would like to take a moment to clarify our policy.

Like many online services that customers use for extended periods, subscriptions to Sittercity automatically renew in order to avoid disruptions. This is communicated on the website when customers choose a plan, and upon checkout. You are always welcome to turn off auto-renewal in your account settings, or by contacting our Customer Success team online.

We also recognize that life is busy - and it can be easy to overlook the auto-renew policy. We routinely review our communications, and your feedback is very helpful as we look to reduce the potential for confusion

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