
Sittercity
Sittercity Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sittercity has 1.5 star rating based on 135 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: All cons, Idea behind the site, I love sittercity.
Cons: Deceptive billing practices, Fraudulent billing, Customer service billing practices.Recent recommendations regarding this business are as follows: "Do your research", "Go with Care.com instead!", "Do not use them, never pay them", "Not until my refund", "COMMON SENSE CALCULATE WAGE $100/HR TO GOOD TO BE TRUE".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sittercity has 1.5 star rating based on 135 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: All cons, Idea behind the site, I love sittercity.
Cons: Deceptive billing practices, Fraudulent billing, Customer service billing practices.Recent recommendations regarding this business are as follows: "Do your research", "Go with Care.com instead!", "Do not use them, never pay them", "Not until my refund", "COMMON SENSE CALCULATE WAGE $100/HR TO GOOD TO BE TRUE".
Most users ask Sittercity for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews























This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Outrageous Subscription Cost
User's recommendation: Do your research
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIt is not letting me into my account
Preferred solution: Into my account
Canceled my account without reason
Tech support is sending my correspondence to my other email address not my login address. So they think Im not who I am even after I did a criminal background check a weeks ago which came back clear.
I have been trying to ask them to explain why they canceled my membership from their platform. They will not explain!
I have been with them since 2013. This is not how you treat a long standing client.
- Job responses
- Random cancellations
Preferred solution: Apology
User's recommendation: Go with Care.com instead!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey are billing without consent
They use predatory practices for their billing. They have you call or send an email to cancel your auto renewal, but they do not sending billing receipts (they send plenty of other spam and garbage emails but not bills).
They know people will not be aware that they are still paying. We just found out they have been charging our card for 2.5 years after we canceled. They refuse to refund more than a very small amount of the over $500 they charged us without notifying us. The customer service rep is extremely rude and threatening.
Never ever pay them.
They will charge you forever. And if you look them up online, you will find this happened to so many people.
- Scam
- Terrible customer service
- Fraudulent billing
Preferred solution: Full refund
User's recommendation: Do not use them, never pay them
Sittercity Scam I responded to via email showing interest
This took place yesterday morning. I haven't received a check.
We also communicated via text message. Is this also fake? I hope this message meets you in great spirit. My name is Tori Carson i teach in a disability school of impairing to hearing because i am deaf also.
My Sister Mary from the state of RHODE ISLAND. She is coming from a business trip from Dubai UAE to your residential state for another business proposal and she will be moving in by this week. She is 36 Years of age. 140 lbs and 5.8ft.
She speaks English fluently. We really need you to be honest and trust worthy in this work. The work basis are below You are to be checking for My Sister at least 3 times in a week for proper caring and to know how well about her health and i think you have little medical experience. She sickly epilepsy, She can as well eat and bath herself do normal activities everyone does You will be driving her to hospital when she need arise for proper medical check up at least once in a month and if you don’t know how to drive, you will hire a car or taxi.
Your advise to choose your working 3days and morning and evening hours. 3hours working time I.E Monday, Wednesday & Saturday. Anytime and day suitable for you when you will be available, you can live in with her if you wanted, we will handle the expenses of foods and accommodation thats a plus. You are earning $1000 a week You will have to prescribe the convenient hrs during each of this days which will not affect your other regular work as this will be a part time work for you and if you want to live with her in the house for other assistance there will be no problem So kindly provide me your full name and mailing address so that we can ensure the housing agent get her an apartment which will be more closer to your house and I hope about 10 miles will not be too far for you.
Also we will be paying you the first week wages payment via a Certified Check because you will help her to get some medical tools like one touch basic machine, ACU-check machine and test trips in any nearest pharmacy store around. So I want you to feed me back with the following details so that we can ensure you are ready for the work. HERE ARE THE DETAILS I WANT YOU TO EMAIL BACK SO THAT THE CHECK CAN GET YOU: First Name: Last Name: Door step street current address: Apartment number: City: State: Zipcode: Age: Home phone number: Current Cell phone: Current Email: Do you have a bank account ?: YES/NO Bank Name: Make sure you attached your email address in reply for easier communication as well. My email address is TORICARSS@***.COM you can email the information here please!
I am a impairing to hearing patient, forgive me its mother nature. So i can be contacted by my cell phone via text message only as well i will appreciate that, my number is (646) 389-**** Please do me a favor send me a text now so i can SAVE your number EMAIL ME THE DETAILS TO MY EMAIL: TORICARSS@***.COM I'll be sending you her living address very soon so that you will know where you will be working. I will give you her living address once the rental agent find her a suitable house closer to you about 10/20 miles. I await your email soonest so we can proceed as you can understand that the date is getting approach.
God bless you and have a wonderful day ahead! Best Regards
Problem trying to join.
Problem trying to join.
Unauthorized charge
I no longer need service and I was charge a none authorized charge to my US bank of $38.05 that I didnt authorized please STOP taking money out of my card
User's recommendation: Not until my refund
Fake Tori Carson SCAM off INDEED for Personal Care Asst 12/20
Same scam for 2 YEARS Claiming to be Tori Carson, Sister needs help, Will move within 5 miles of you. ALL B.S.
Luckily It sounded TOO GOOD at $1000/week for 3 hours / day 3 days a week.
HELLO $!00 /hour, so I did NOT RESPOND but i did open text. Ugh
DEC 2020 See attached file
Preferred solution: ban
User's recommendation: COMMON SENSE CALCULATE WAGE $100/HR TO GOOD TO BE TRUE
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerI want a refund.
Preferred solution: Full refund
I could'nt login
Cancel account
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerCancellation again stiil taking bank funds
Preferred solution: Full refund
Auctions and Marketplaces Expert Talks
Cannot go back into my account
User's recommendation: I did not finish my back ground check, therefore could not access my account, I completed everything now and can get get into my account, the error was on my side
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerAccount
I want my money back.
- All cons
- Deceptive billing & cancellation practice
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI’m getting charged after cancellation
Preferred solution: Full refund
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