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You guy's platform is insane stupid. I would never send you five cents and it appears you have a ton of pissed of people that have. If you think I'd dish out money to just talk to a dog sitter I may not hire, your nuts. Way to many options out there. Now I'm being told...
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Sittercity
Sittercity
Sittercity Verified Representative

Thanks for your review. We'd like to take a moment to explain how our site operates. Sittercity is an online meeting venue for families to connect with care providers in their...

#1353246
I received the same email, and she asked my personal info
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Sittercity
Sittercity
Sittercity Verified Representative

Thanks for posting your review. If you are reaching out to report a suspicious account on Sittercity, please reach out to our Customer Success team directly so that we can inv...

#1352884
I tried to unsubscribe from the email list and the link does not work. I talked to 2 other people that had the same problem. Isn't this illegal? My maillbox is flooded with sittercity emails that I don't recall ever subscribing to. Who do I report this to?
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Sittercity
Sittercity
Sittercity Verified Representative

Thanks for posting your review. We're sorry to hear about the trouble you're having with unsubscribing from Sittercity emails. Please reach out to our Customer Success team di...

#1339642
I tried running a background check but i only have my work permit card and it is asking me for my motor license number which I do not have yet. I will need s refund that has already been charged
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Sittercity
Sittercity
Sittercity Verified Representative

Thanks for posting your review. We're sorry to hear about the trouble you're having with your background check on Sittercity. Please reach out to our Customer Success team eit...

#1338463
I opened a one month membership in March 2018. The job posting expired April 1, 2018. Sittercity continued to charge me $35 monthly totaling $140. I just recently caught the activity, cancelled my account and requested a full refund...
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Sittercity
Sittercity
Sittercity Verified Representative

Thanks for posting your review. We understand there's been some confusion about our billing, and would like to take a moment to clarify our policy. Like many online services t...

1.0
#1332347
Beware of this company. It is not worth it. I am a parent who is trying to hire a babysitter using sittercity. I paid for a basic+MVR background check and I received no information on the MVR. What is annoying is that the babysitter lives in new jersey and they gave me...
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Sittercity
Sittercity
Sittercity Verified Representative

Hi there, thanks for reaching out and for sharing your experience. We're sorry to hear that you were unsatisfied with the background check process. For a bit more clarificatio...

1.0
#1324514
I already paid $15 only to be scammed because I tried 3 times to run it and I continue to get an error that my name and SSN don’t match which is obviously wrong. So I need this fixed because I need a job soon but most people want someone with a background check which I...
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Sittercity
Sittercity
Sittercity Verified Representative

Hi there, thanks for reaching out to us and for sharing your experience. We're sorry to hear that you are having trouble submitting a background check through Sittercity. A me...

#1317179
Phone hung up or something
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Sittercity
Sittercity
Sittercity Verified Representative

We're sorry to hear that you had trouble getting in touch with our Customer Success team. Our team is available by phone between the hours of 8 am to 4 pm CST, Monday through ...

#1314288
We hired a sitter thru Sittercity. She was exposing my 14 y/o to marijuana, growing it at her house and trying to sell it to my daughter. I want her to be banned from your site
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Anonymous
Anonymous

This is beyond unacceptable. I have never heard of sitter city until I got a charge on my account for 60. - no kids, not a sitter. If you google the name and look at the found...

Sittercity
Sittercity
Sittercity Verified Representative

We are sorry to hear this and certainly appreciate you bringing it to our attention, as the trust and safety of our members is something we take very seriously. We'd like to l...

3.7
#1307929

Contact Sittercity

Mailing Address:
Sittercity
20 W. Kinzie St. Suite 1500
Chicago, Illinois 60654
United States
Phone:
(888) 748-2489
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Sittercity Products and Services

I canceled my profile / subscription a while ago but keep paying off of pocket for something I’m not using . And it doesn’t help that I’m frustrated and when I try to fix it . The system crashes out of nowhere
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Sittercity
Sittercity
Sittercity Verified Representative

Hi there, thank you for leaving your review. It does sound like you are having some trouble canceling your subscription to our Premium Membership. Please reach out to our Cust...

1.0
#1305994