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Sittercity - Review's

Glad i read all the reviews. I wont be joining . Sad
Company wrote 0 public responses to the review from 2 days ago.
#1419328
I paid for a $80 background check & MVR check for a sitter. Only AFTER paying did the site reveal that the background check would only provide a "badge" for the sitter if she passed, and that I would NOT get a copy. The sitter would get a copy and she could CHOOSE to...
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Company wrote 1 public responses to the review from Dec 01.
Sittercity
Sittercity
Sittercity Verified Representative

Thank you so much for leaving us a review of your experience. We are so sorry to hear that it was not a good experience for you. We will bring your review and feedback to our ...

#1412741
DO NOT DO BUSINESS WITH THEM !! Yes, the are fraudulent !! I enrolled as a ONE TIME PURCHASE and they have been billing my credit card for 5 months WITHOUT MY PERMISSION ! I NEVER desired or set up a membership ! AMEX was helping me in refunding the money, they lied to...
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Company wrote 0 private and 1 public responses to the review from Nov 28.
Sittercity
Sittercity
Sittercity Verified Representative

Thank you for taking the time to leave your feedback. I'm sorry to hear about your disappointment with your membership on Sittercity. All of our Premium Membership plans are s...

1.0
I liked
  • How easily their trick their customers
I didn't like
  • Deceptive billing
  • Deceptive and dishonest billing practices
#1410109
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Sittercity - Emergency

Need to contact the company
Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 20.
#1404680
Can I please be contacted at 845-461-4259 I wanted to ask questiond about your site that I viuld not find on your site or anywhere else on line. Thank you
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Customer made 1 call to the company using contacts on our site.
Company wrote 0 private and 1 public responses to the review from Nov 13.
Sittercity
Sittercity
Sittercity Verified Representative

Thanks for taking the time in posting your review. Our Customer Success team would be happy to assist you with any questions or concerns you might have in regards to SitterCit...

#1399683
I am an occasional user of babysitting services. I signed up for a monthly service during a month when I needed to use a babysitter once. The next time I needed to use the service was 8 months later. I was appalled to find that my monthly subscription had auto-renewed...
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Company wrote 0 private or public responses to the review from Nov 06.
Anonymous
Anonymous

Thank you for taking the time to leave your feedback. I'm sorry to hear about your disappointment with your membership on Sittercity. All of our Premium Membership plans are s...

#1394908
I was signing up for your website but the system found me eneligable because I accidentally entered the wrong birth year for my birthday it says I was under 18 but I’m 23 05/01/1995
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Customer made 1 call to the company using contacts on our site.
Company wrote 0 private and 1 public responses to the review from Oct 07.
Sittercity
Sittercity
Sittercity Verified Representative

Hi there, thanks for reaching out to us and for sharing your experience. We're sorry to hear that you are having trouble submitting a background check through Sittercity. A me...

1.0
#1375393
Tori Carson contact me in same way as previous victims. If this has happened so many times as it appears why can’t sitter out can this type of service? I have seen accounts removed for scam activity and it’s all families look for help to relocate and need. I lost money...
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Company wrote 0 private and 1 public responses to the review from Oct 06.
Sittercity
Sittercity
Sittercity Verified Representative

Thank you for your feedback, we are sorry to hear you had a poor experience. The trust & safety of our members is something we take very seriously. When scammers are identifie...

#1374639
I just called Sittercity and got disconnected. Very strange user interface. Would like a rep to call me back to answer my question. 6172308942. Thank you!
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Company wrote 1 public responses to the review from Oct 05.
Sittercity
Sittercity
Sittercity Verified Representative

Thanks for taking the time to leave your review. We're sorry to hear you had trouble connecting with us by phone. Feel free to contact us again via email (support@sittercity.c...

3.0
#1373914

Contact Sittercity

Mailing Address:
Sittercity
20 W. Kinzie St. Suite 1500
Chicago, Illinois 60654
United States
Phone:
(888) 748-2489
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Sittercity Products and Services

I paid to have a background check and it EXPIRES, so you have to keep having it done over and over. It would be worth it if the only messages I ever receive weren’t from scammers. The only messages I EVER get are from scammers and from Sittercity telling me they’ve...
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Company wrote 1 public responses to the review from Oct 02.
Sittercity
Sittercity
Sittercity Verified Representative

The trust & safety of our members is something we take very seriously. We absolutely appreciate you leaving your feedback. Keep in mind, Sittercity is a public site. Some scam...

1.0
#1371673