I had a billing issue and ended up with 2 separate accounts, both charging me monthly. It took weeks of calling and emailing to get a response. When I finally got a call it was at 5:55 pm and I was walking into the daycare to pick up my son. The pickup deadline was 6...Read more
I signed up for a 1 month subscription in July 2016 (options are 1 month, 3 month or 1 yr). I found a sitter and used her in Sept. I found out in Dec they are still charging me. If I wanted an ongoing relationship, I would have signed up for a longer term. Totally...Read more
I didn't like
- Billing practices
I was on sitter city working as a pet sitter for a couple of weeks.I had originally used other websites for work.When I went to get my background check, while I contacting a client I was locked out after putting all my correct information.It kept saying my information...Read more
Other Product Review
Sitter city is a complete scam. They make you sign up for recurring monthly charges and less you call back to cancel. Notably this is all in small print. You won't find out until you find extra charges on your credit card… If you're lucky you'll notice it and cancel. If not you'll end up paying several extra Months
Sittercity Staff Review
Guy came once did a terrible job. Would not come back to finish the job. He has my Keyes and money. Keep asking him to return them waiting. Try a different company
Sittercity Background Check Review
Very poor. Paid $80 for a background check on the caregiver and was told that they were unable to provide me with a copy of the report because her SSN is on the report. WHAT? Have you ever heard of redacting sensitive information? Also no email or any other notification that a report has been completed.
Sittercity Account Review
Scam!!!!!! I got the i am hearing impaired with a daughter in a wheelchair scam then they send a cjeck it will clear but you will end up owing the bank.and my stepdaughter got the one were the personal assistant mailing things to a woman becmes a man looking for bank info. Horrible site closing account immediately.
Buyer Beware. Know that you have joined a 'subscription' service. They do not care about your children or the service they provide. They only want to quietly continue to charge that card you used to join. Good luck getting a refund if you find out after months that...Read more
I have hired a caregiver but I cannot leave a review because I need to upgrade my service. I think that this is just ridiculous to require people to pay for leaving a review that could benefit other parents whether they pay or not and also could benefit the company...Read more
I cancelled my account before it was to be renewed and it said I would received a confirmation in my email, which it never did and proceeded to renew. I went out of town and was unaware of this. I have since cancelled it again after my credit card was charged for yet...Read more
Three days after I signed up I answered a fraudulent ad and then was informed that the scammer was removed and next thing I knew I couldn't sign in and when I called 2 days later it turned out they removed me too!!! No reason given. How can online companies screw up...Read more
I signed up with Sittercity a little over a year ago. I never found a quality sitter therefore I never hired anyone. Fast forward to today..I just found out that this company has been billing me $70 per quarter. Apparently, after you sign up, there is an auto-renew...Read more
I believe sittercity to be nothing more than a scam designed to give them monthly access to people's bank accounts. I recently signed on to sittercity and get emails from them daily about jobs (for me); however, since I have not allowed sittercity ongoing access into...Read more
I understand the need for background checks and would get one at the request of an individual parent but the website is forcing me into buying the package after I put in all my correct information to verify my identity ! I even tried entering a recent address after it...Read more
Garnerville, New York
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