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Hi I downgraded their premium membership two months ago and I see that I've been charged TWICE in the last two months. When I downgraded, I was asked questions about whether I hired a caregiver from their website and would I recommend, etc. So I downgraded a long time...
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1.1
#1234328
Found out this scam company has been charging me over and over for a yearly membership I did NOT agree to. STAY AWAY. Never saw any results from them and did not use them. Looked at it briefly but did not agree to a yearly membership let alone a renewing membership for...
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Sittercity
Sittercity
Sittercity Verified Representative

Thanks for posting your review, though we're sorry to hear about the frustration with your account on Sittercity. It sounds like there's some confusion about our billing, and ...

1.0
I didn't like
  • Fraudulently charged me for four years
#1233774
You are forced to pay for a background check and other "checks" supposedly for safety. I have adopted 4 kids and cared for the elderly. I have had cory checks and fingerprinting for adoption. I am signed up with care.com and did a (voluntary) background check for part...
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Sittercity
Sittercity
Sittercity Verified Representative

Thanks for posting your review. The trust and safety of our members is something we take very seriously on Sittercity. When a sitter joins our site, we do an Identification Ve...

#1229208
I paid $35 to Sittercity to find a pet sitter for one occasion. I thought that was kind of pricey. There were no reviews as advertised. My sitter was very good, but not because of any screening process by Sittercity. Then they debited my account for another month....
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Sittercity
Sittercity
Sittercity Verified Representative

Thanks for sharing your feedback. We understand there's been some confusion about our billing, and would like to take a moment to clarify our policy. Like many online services...

1.4
#1227504
Sittercity - Wondering if this is a scam?
Applied to this job thinking it was too good to be true and when the person emailed me back my gmail account notified me that it could be a scam. Her name is Tori Carson
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Sittercity
Sittercity
Sittercity Verified Representative

Hi there, thanks for leaving your review of Sittercity. We do take scam activity very seriously and are sorry to hear that you were contacted by a scammer. Sittercity is a pub...

#1226969
Got a text on my phone. The person saw my picture on you wed site . And said I look beautiful and wanted to get to know me more. Please call me ASAP. My name isEleanora my 610-389-1768
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Sittercity
Sittercity
Sittercity Verified Representative

Hi there, thanks so much for reaching out to us, and we are very sorry to hear about this experience. Please note that Sittercity does not give out or display your contact inf...

#1225684
You sign for your credit card to be sick on 35 usd every month, I signed twice w them I couldn’t find a sitter not once, those girls have all other jobs looking for a job whenever they are available not to the customers needs they all look good on paper but mostly they...
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Sittercity
Sittercity
Sittercity Verified Representative

Thanks for taking the time to leave your review. We understand there's been some confusion about our billing, and would like to take a moment to clarify our policy. Like many ...

#1225145
I've been trying to figure out how to cancel my sittercity account for 2 weeks. This is the first time I have found your contact information. I have found a nanny and no longer needs services I would appreciate it if I could please get a refund for the most recent...
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Sittercity
Sittercity
Sittercity Verified Representative

Thanks for reaching out. We would be happy to make sure that your membership is cancelled. In order for us to locate your account, please contact our Customer Success team wit...

#1222226
I signed up for basic service and when people actually responded to the posting I had to pay double to reply to them. It shouldnt cost me $70 to find a sitter. Not only that, they send automated responses from people who dont exist. I posted 2 separate listings and the...
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Sittercity
Sittercity
Sittercity Verified Representative

Thanks for posting your review, though we're sorry to hear that you had a negative experience using the site. Sittercity is an online meeting venue for families to connect wit...

#1214736
Yes and they were wonderful. Get me off this Site im not Mad and do mot like the word pissed
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Sittercity
Sittercity
Sittercity Verified Representative

Hi there,Thank you for posting your review and your feedback!Please feel free to reach out to our support team directly if you have any questions for us about your account, or...

#1210413