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I was scammed by a parent on sitter city. It was a disaster. All though I had an authentic job from there at last, I am now in debt. Sitters don't give your information to anyone unless you are confirmed it is true. Sometimes these things are too good to be true....
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Sittercity
Sittercity
Sittercity Verified Representative

We are so sorry to hear about your recent experience with us. Trust and Safety is of the utmost importance for our Sittercity community. Your experience is something we take v...

1.0
I didn't like
  • Scam emails
#1021369
The website requires potential hires to subscribe to a monthly background check membership after you "fail" the no-charge name and address verification. I am currently employed as a part-time researcher working with children ages 3 yrs to 5 yrs. I am also currently...
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Anonymous
Sarah

I just signed up for Sittercity and the last step was to verify my identity. I typed in my name and address, which has been the same for the past 17 years, and is on my driver...

Anonymous
Donna

Are you available to work during April 10-18 at Pocono Manor...I have a group in and need evening sitters? Email me at donna1109@live.com

1.0
#1019048
I had been a loyal customer to Sitter City for a few years and found a good baby sitter through them on a few occasions. Over a year ago, I needed some help for getting my children to summer camps so I signed up for three months of access to SitterCity. Instead...
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Sittercity
Veronica_Sittercity
Sittercity Verified Representative

Thank you so much for taking the time to share about your recent experience on Sittercity. We truly apologize that your experience with us was disappointing. All our subscript...

1.0
I didn't like
  • Deceptive billing practices
#1017430

Sittercity Background Check Review

Sittercity
#866006
1.3
Details
Paid for background check and my job search with the site has been Nothing... I think maybe they get you to pay for background checks just to take your money..
Comment
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website

Short Review on May 17, 2016

Sittercity
#849162
1.0
Details
None of the jobs seem legit and are always lacking with details. Most of the people don't even want to pay more than minimum wage. $6, $5, $35 for 2 WEEKS. It is ridiculous.
Comment
Show
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website

Other Product Review

Sittercity
#820063
1.4
Details
Sitter city is a complete scam. They make you sign up for recurring monthly charges and less you call back to cancel. Notably this is all in small print. You won't find out until you find extra charges on your credit card… If you're lucky you'll notice it and cancel. If not you'll end up paying several extra Months
Comment
Show
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
Staff
Turnaround Time
Website

Sittercity Staff Review

Sittercity
#807232
1.0
Details
Guy came once did a terrible job. Would not come back to finish the job. He has my Keyes and money. Keep asking him to return them waiting. Try a different company
Comment
Show
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Reliability
Staff
Website
Sittercitty.com is a dishonorable company that preys on young families through deceitful subscription practices and unclear ways of cancelling. Clearly through everything I posted and my online activity needed the service as a one off. After months of under the radar...
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Anonymous
Anonymous

What's this about months of under the radar billing lol. Don't you look at your bank statement and credit card bills every month???

SittercityCares
Sittercity
Sittercity Verified Representative

Thank you for your review. We sincerely apologize that your experience. We would like to resolve your complaint if possible. Please reach out to us at support@sittercity.com w...

1.0
#1012264
What a lousy and unprofessional first impression. I recently filled out the application to be a sitter. I work very part time from home and with my children in high-school, I had the desire to make supplemental income doing what I love the most. I hold two degrees and...
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SittercityCares
Sittercity
Sittercity Verified Representative

Hi there, We are so sorry to hear about your poor experience with us! At Sittercity, our goal is for every customer (past or present) to walk away satisfied. All sitters go th...

1.0
#1010581
So I tried using sittercity many years ago and didn't have luck, but decided to stay home with my kids at that time. I was recently offered a position to work again and due to my husband being the sole provider we are not even living paycheck to paycheck. I guess you...
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Anonymous
Anonymous

You used the site. You got charged. Quit whining and shut your piehole.

SittercityCares
Sittercity
Sittercity Verified Representative

So sorry to hear about your poor experience with us! At Sittercity, our goal is for every customer (past or present) to walk away satisfied. I've received your email and would...

#1009425
Fraudulent billing almost 10 years after stopped using the service. Caught by Amex.
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Sittercity
Sittercity
Sittercity Verified Representative

Thanks for leaving a review, and so sorry to hear about your experience. We take claims of fraud very seriously. Our Trust & Safety team works 7 days a week to monitor our sit...

1.0
#1001783
I had a billing issue and ended up with 2 separate accounts, both charging me monthly. It took weeks of calling and emailing to get a response. When I finally got a call it was at 5:55 pm and I was walking into the daycare to pick up my son. The pickup deadline was 6...
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SittercityCares
Sittercity
Sittercity Verified Representative

We are so sorry to hear about your poor experience with us! At Sittercity, our goal is for every customer (past or present) to walk away satisfied.Please reach out to us at s...

Anonymous
Anonymous

SITTERCITY IS A SCAM! THEY TAKE YOUR MONEY AND LOCK YOU OUT OF YOUR ACCOUNT! Happened to me and a friend!

1.4
#993992
I signed up for a 1 month subscription in July 2016 (options are 1 month, 3 month or 1 yr). I found a sitter and used her in Sept. I found out in Dec they are still charging me. If I wanted an ongoing relationship, I would have signed up for a longer term. Totally...
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SittercityCares
Sittercity
Sittercity Verified Representative

Thank you so much for taking the time to share about your recent experience on Sittercity. We truly apologize that your experience with us was disappointing. All our subscript...

Anonymous
Anonymous

yes, Sittercity is very deceptive. Just signing up for one month; however htey have been charging us for more than a year.IT IS A TOTAL FRADULANT COMPANY that need to be out ...

1.3
I didn't like
  • Billing practices
#968650
I was on sitter city working as a pet sitter for a couple of weeks.I had originally used other websites for work.When I went to get my background check, while I contacting a client I was locked out after putting all my correct information.It kept saying my information...
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SittercityCares
Sittercity
Sittercity Verified Representative

Thank you so much for taking the time to share about your recent experience on Sittercity. We truly apologize about your experience, please know it is never our intention to d...

Anonymous
Anonymous

I had the same exact problem. Signed up, got a background check (paid for one) and then logged off. Went to log back on and poof, my account doesn't exist anymore. Pissed me o...

1.4
#961294