Product: Sittercity Account Clear all filters (0 of 30 reviews match)
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I signed up yesterday 5/19, paid for background check and even applied for jobs. I went to sign in today and says my email does not recognize password ? Also unable to keep my location to no more than 15 miles ? What's going on ?
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Sittercity
Sittercity
Sittercity Verified Representative

Thanks for posting your review. Sorry to hear about the trouble you're having with your account. We'd like to help you with this, so please contact our Customer Success team d...

Product
Sittercity Account
#1260348
I don’t know why the website says to complete my profile when I already have. Every time I try to apply for a job, a notification comes up that I need to complete my profile and I don’t know what else to do.
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Sittercity
Sittercity
Sittercity Verified Representative

Thanks for posting your review. If you are having trouble with the app, we recommend uninstalling the app and reinstalling it on your phone. If you continue to have any furthe...

1.0
Product
Sittercity Account
#1255686
I my account changed to nanny not pet sitter please .I have a degree in childcare not pet siitter
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Sittercity
Sittercity
Sittercity Verified Representative

Thanks for reaching out and posting your review. We'd be happy to help you with this. Please reach out to our Customer Success team directly with your name and email so that w...

Product
Sittercity Account
#1244346
I've been trying to figure out how to cancel my sittercity account for 2 weeks. This is the first time I have found your contact information. I have found a nanny and no longer needs services I would appreciate it if I could please get a refund for the most recent...
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Sittercity
Sittercity
Sittercity Verified Representative

Thanks for reaching out. We would be happy to make sure that your membership is cancelled. In order for us to locate your account, please contact our Customer Success team wit...

Product
Sittercity Account
#1222226
I have two accounts.Can’t log into the one. And did not have access on the other. I have been charged several months for the site.But it says I do not have access because I have not paid.
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Sittercity
Sittercity
Sittercity Verified Representative

Thanks for posting your review, though we're sorry to hear about your experience. We would be happy to make sure that your account with the subscription is cancelled, if you c...

1.3
Product
Sittercity Account
#1198675

First they denied my picture of my son and me.There wasn't anything wrong with it. I recieved multiple background checks (FBI and BCI) for school and to for jobs to work as a Pharmacy technician for 6 years. They "denied" me because of a underage drinking charge 10...
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Sittercity
Sittercity
Sittercity Verified Representative

Thanks for reaching out to us, though I'm sorry to hear that your experience was a negative one. Per our Photo Guidelines, unfortunately photos of more than one person would n...

Product
Sittercity Account
#1131998
Back in April 2013 I was refunded $105 as I had only paid for 3 months and didn't want it any longer as didn't fit my needs.Now I have discovered that you started charging me again, on my credit card, in 2015 $70 every three months. Also 2016 and 2017 to the total...
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Sittercity
Sittercity
Sittercity Verified Representative

Thanks for reaching out and posting your review. Although we're sorry to hear about the frustration with your membership. All members do have the ability to turn off the auto-...

Product
Sittercity Account
I didn't like
  • Deceptive billing
#1110999
I have tried to call to take care of this matter and can never get through as seems you are always in training.I need this taken care of. There is no reason to enter 100 words as I just want my credit card refunded and you lose my information. You had no right to...
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Anonymous
Dragon Talz

Guess I was her next victim because I've been corresponding with her for over a week with the same responses. No check at this point. But I kind of thought it was too good to ...

Sittercity
Sittercity
Sittercity Verified Representative

Thanks for leaving a review. We apologize for the frustration with your membership. We do give all of our members the ability to turn the auto-renew off directly from your acc...

Product
Sittercity Account
#1110337
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Sittercity - Still being charged with deleted account!!

I have had several confirmations that they would stop charging me. Still being charged monthly.
Product
Sittercity Account
#1102447
I am no where connected to this site but unfortunately I was a references to someone who had a account at sittercity. I was contacted by someone who was interested in contacting that person's account who I was listed as a reference for. I told them about it and they...
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Sittercity
Sittercity
Sittercity Verified Representative

Thanks so much for reaching out to us, and I'm sorry to hear about that experience. The trust & safety of our members is something that we do take very seriously, and we under...

Product
Sittercity Account
#1081709