Product: Sittercity Subscription Clear all filters (9 of 9 reviews match)
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Over a year ago, I needed some help for getting my children to summer camps so I signed up for three months of access to SitterCity. Instead SitterCity set me up for automatic renewal every three months. They kept charging my husband and my credit card every three...
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Sittercity
Veronica_Sittercity
Sittercity Verified Representative

Thank you so much for taking the time to share about your recent experience on Sittercity. We truly apologize that your experience with us was disappointing. All our subscript...

1.0
Product
Sittercity Subscription
I liked
  • Some of the babysitters featured on their site
I didn't like
  • Deceptive billing practices
#1017430
I signed up for a 1 month subscription in July 2016 (options are 1 month, 3 month or 1 yr). I found a sitter and used her in Sept. I found out in Dec they are still charging me. If I wanted an ongoing relationship, I would have signed up for a longer term. Totally...
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SittercityCares
Sittercity
Sittercity Verified Representative

Thank you so much for taking the time to share about your recent experience on Sittercity. We truly apologize that your experience with us was disappointing. All our subscript...

Anonymous
Anonymous

yes, Sittercity is very deceptive. Just signing up for one month; however htey have been charging us for more than a year.IT IS A TOTAL FRADULANT COMPANY that need to be out ...

1.4
Product
Sittercity Subscription
I didn't like
  • Billing practices
#968650
Good luck getting a refund if you find out after months that you've paid approximately $200 for a babysitting service you never even used. We did hire one sitter from this service. It was a disaster even after I interviewed 25+ candidates. My kids still talk about how sketchy that experience was. I'm sorry, you're better off finding a teen in the neighborhood than using Sittercity...
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SittercityCares
Sittercity
Sittercity Verified Representative

Thank you for your review. We sincerely apologize that your experience. We would like to resolve your complaint if possible. Please reach out to us at support@sittercity.com w...

1.0
Product
Sittercity Subscription
#952703

I signed up with Sittercity a little over a year ago. I never found a quality sitter therefore I never hired anyone. Fast forward to today..I just found out that this company has been billing me $70 per quarter. Apparently, after you sign up, there is an auto-renew...
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Anonymous
Anonymous

If they did that to you it's no wonder they abused me as well. I had the nerve to sign up and try to respond to 3 different ads, and presto my account was gone the next day. M...

Mertztown, Pennsylvania
Product
Sittercity Subscription
#928453
I believe sittercity to be nothing more than a scam designed to give them monthly access to people's bank accounts. I recently signed on to sittercity and get emails from them daily about jobs (for me); however, since I have not allowed sittercity ongoing access into...
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1.0
Product
Sittercity Subscription
#923520
I used SitterCity one time and was forced to provide my credit card information. I used the service for one vacation and never logged on again. That was 16 months ago. I just discovered my bank account has been continuously charged for all this time costing me ...
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Product
Sittercity Subscription
#903039
Sittercity - Horrible billing practices. Very deceiving.
Sittercity - Horrible billing practices. Very deceiving.
Then, I received emails every month stating: "We were not able to process the payment for your Sittercity subscription. To avoid closing your account, please update your credit card information." Since I didn't want/need the service and I didn't want them to bill me,...
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Product
Sittercity Subscription
#849498
Complete Scam!!!Paid for one month and every time we communicated with a sitter, they would sound great and be so interested in sitting for us. The minute we tried to set up a meeting with them, they somehow always became MIA. No more communication. Meanwhile, we...
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Product
Sittercity Subscription
#844402
I paid for a month of service with sittercity. In one day I was able to send one message to a potential sitter. I went to log in a few hours later and the site is telling me to upgrade to reply to anyone. I can't do anything. What a ripoff! I want my money back!
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Anonymous
Anonymous

I am one of SC's sitters. Okay, I don't agree with SC charging $ to release information for responding to applicants.What several interested parents do is to google my name an...

1.0
Product
Sittercity Subscription
#643213