Product: Sittercity Subscription Clear all filters (0 of 13 reviews match)
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I canceled my profile / subscription a while ago but keep paying off of pocket for something I’m not using . And it doesn’t help that I’m frustrated and when I try to fix it . The system crashes out of nowhere
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Sittercity
Sittercity
Sittercity Verified Representative

Hi there, thank you for leaving your review. It does sound like you are having some trouble canceling your subscription to our Premium Membership. Please reach out to our Cust...

1.0
Product
Sittercity Subscription
#1305994
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Sittercity - No jobs but scam jobs

All their jobs in miami area are old. If they have any they are scamd.
Product
Sittercity Subscription
#1267152
I signed up for sittercity in October 2016, thinking I was signing up for one month, at the discounted rate of $26. I gave my credit card and didn't select any option for automatic renewal. I simply clicked the box indicating that I'd read the terms of service, like I...
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Sittercity
Sittercity
Sittercity Verified Representative

Thanks for sharing your review, though we're sorry to hear about your experience. We understand there's been some confusion about our billing, and would like to take a moment ...

1.0
Product
Sittercity Subscription
I didn't like
  • Complete lack of security protecting users
  • Deceptive billing practices
  • Lack of clarity
#1258182
Hi I downgraded their premium membership two months ago and I see that I've been charged TWICE in the last two months. When I downgraded, I was asked questions about whether I hired a caregiver from their website and would I recommend, etc. So I downgraded a long time...
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1.2
Product
Sittercity Subscription
#1234328
Over a year ago, I needed some help for getting my children to summer camps so I signed up for three months of access to SitterCity. Instead SitterCity set me up for automatic renewal every three months. They kept charging my husband and my credit card every three...
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Sittercity
Veronica_Sittercity
Sittercity Verified Representative

Thank you so much for taking the time to share about your recent experience on Sittercity. We truly apologize that your experience with us was disappointing. All our subscript...

1.0
Product
Sittercity Subscription
I liked
  • Some of the babysitters featured on their site
I didn't like
  • Deceptive billing practices
#1017430
I signed up for a 1 month subscription in July 2016 (options are 1 month, 3 month or 1 yr). I found a sitter and used her in Sept. I found out in Dec they are still charging me. If I wanted an ongoing relationship, I would have signed up for a longer term. Totally...
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SittercityCares
Sittercity
Sittercity Verified Representative

Thank you so much for taking the time to share about your recent experience on Sittercity. We truly apologize that your experience with us was disappointing. All our subscript...

Anonymous
Anonymous

yes, Sittercity is very deceptive. Just signing up for one month; however htey have been charging us for more than a year.IT IS A TOTAL FRADULANT COMPANY that need to be out ...

1.5
Product
Sittercity Subscription
I didn't like
  • Billing practices
#968650
Good luck getting a refund if you find out after months that you've paid approximately $200 for a babysitting service you never even used. We did hire one sitter from this service. It was a disaster even after I interviewed 25+ candidates. My kids still talk about how sketchy that experience was. I'm sorry, you're better off finding a teen in the neighborhood than using Sittercity...
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SittercityCares
Sittercity
Sittercity Verified Representative

Thank you for your review. We sincerely apologize that your experience. We would like to resolve your complaint if possible. Please reach out to us at support@sittercity.com w...

1.0
Product
Sittercity Subscription
#952703

I signed up with Sittercity a little over a year ago. I never found a quality sitter therefore I never hired anyone. Fast forward to today..I just found out that this company has been billing me $70 per quarter. Apparently, after you sign up, there is an auto-renew...
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Anonymous
Anonymous

If they did that to you it's no wonder they abused me as well. I had the nerve to sign up and try to respond to 3 different ads, and presto my account was gone the next day. M...

Mertztown, Pennsylvania
Product
Sittercity Subscription
#928453
I believe sittercity to be nothing more than a scam designed to give them monthly access to people's bank accounts. I recently signed on to sittercity and get emails from them daily about jobs (for me); however, since I have not allowed sittercity ongoing access into...
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1.0
Product
Sittercity Subscription
#923520
I used SitterCity one time and was forced to provide my credit card information. I used the service for one vacation and never logged on again. That was 16 months ago. I just discovered my bank account has been continuously charged for all this time costing me ...
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Product
Sittercity Subscription
#903039